FAQ's


How can I pay?
You can pay us with cash, card, standing order or cheque.

How much notice do I need to give?
Nothing we just ask you to inform us when you are leaving.

What do I need to bring with me to take out a storage container?
We require you to bring photographic ID and a recent utility bill.

Do you supply me with a padlock?
No this isn't included in the price, we do sell padlocks or you can supply your own.

Are my goods insured?
Insurance isn't included, but this can be arranged we will be happy to help.

Do you give a discount?
Yes, we do we give a discount for payments made in advance for 3, 6 and 12 months.

What sizes do you offer?
We offer a variety of sizes starting from 36 Square foot storage containers to units up to 5000 square foot.

How do I get my good onto the first floor?
Our staff will forklift your goods up to the first floor (during office open hours).

Do you offer removals?
No, unfortunately, we don't offer this service although we can give you details of removal companies that know our site.

When are you open?
Our site is open 24 hours a day 7 days a week.
Our office is open from 7pm till 4pm Monday to Friday and 7pm to 12pm Saturday.On site staff are available office hours only.

Do I need to pay a deposit?
We don't require a deposit just your rent to pay a month in advance.

What is the minimum term?
We don't specify a minimum term just that you pay a month in advance and will offer refunds on full weeks unused.